Departments

Administration

  • Phone(630) 377-4445
  • Email cao@stcharlesil.gov
  • The Administration Office is responsible for City Council, Government Operations, Equity & Inclusion Commission, and Mental Health Board meetings, as well as City Council Workshops. The Department also provides licensing, City Code updates, Deputy City Clerk services, and Communications.

    Community Development

  • Phone(630) 377-4443
  • Email cd@stcharlesil.gov
  • Community Development oversees long-range planning, zoning and subdivision codes, development review and approval, building permitting and inspections, stormwater management, and property code enforcement.

    Economic Development

  • Phone(630) 377-4443
  • Email econdev@stcharlesil.gov
  • The Economic Development team assists with business retention and expansion, site selection, and oversees various development projects within the City.

    Finance

  • Phone(630) 762-7002
  • Email finance@stcharlesil.gov
  • Find tax information, budget and other finance documents, the St. Charles Comprehensive and Strategic plans, as well as licensing information.

    Fire Services

  • Non-Emergency/Administration(630) 377-4458
  • Emergency911
  • Email FD_Admin_Support@stcharlesil.gov
  • The mission of the St. Charles Fire Department is to promote a safe and secure community by delivering excellent services to enhance community well-being.

    Human Resources

  • Phone(630) 377-4446
  • Email hr@stcharlesil.gov
  • The mission of St. Charles Human Resources is to attract and retain the highest-quality employees by: providing competitive compensation and benefits; fostering career development and learning; and creating a healthy work environment.

    Information Systems

  • Phone(630) 377-4400
  • It is the mission of the Information Systems Department to provide leadership in the management and distribution of information by working in partnership with other departments and other entities to utilize technology to further the City’s goals.

    Mayor's Office

  • Phone(630) 377-4445
  • The Mayor works with the City Council, residents, and businesses to ensure St. Charles always maintains its well-deserved motto, “The Pride of the Fox.”

    Police Services

  • Non-Emergency/Records(630) 377-4435
  • Emergency/After Hours911
  • Email police@stcharlesil.gov
  • The St. Charles Police Department exists to provide service to our Community. It is our primary role to prevent crime and to enforce laws against those who fail to follow them.

    Public Works

  • Phone(630) 377-4405
  • Email pw@stcharlesil.gov
  • The City of St. Charles' Public Works Department oversees a number of important functions that impact everyday life such as road construction, snow removal, electricity and water.