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  • CPR Training
  • Parking or Ordinance Violation Tickets Pay a parking or ordinance violation ticket issued by the St. Charles Police Department.
  • Composting Put food scraps and other organic composting materials out at the curb along with regular yard waste for collection.
  • Recycling The City’s refuse contractor collects and transports residential recyclables to recycling facilities. Some materials should be taken to community partners.
  • FOIA Requests The City of St. Charles understands the importance of providing accurate information to the public so they can be well informed regarding City operations. A well-informed community will help the City to better serve their residents.
  • Open Burning and Recreational Fires Information on the codes regulating open burning and recreational fires and portable outdoor fireplaces in the City of St. Charles.
  • Safety for Seniors Information on the Fire Department Vial of Life and Senior Home Safety programs, as well as the Illinois Premise Alert Program.
  • Utility Billing Submit a payment for your utility bill
  • Child Safety Seat Inspections Schedule a car seat installation with the St. Charles Police Department and find out more on child car seat requirements.
  • Identity Theft/Financial Crimes Resources to assist if you're a victim of identity theft and tips to safeguard your identity.
  • Transparency The City of St. Charles is committed to the use of data and evidence to improve services, inform local decision-making and engage residents.
  • Bids & Proposals Invitations to Bid (ITB), Requests for Proposal (RFP), Requests for Qualifications (RFQ), and Statements of Interest (SOI) are posted online for review and download.
  • Parking Ticket Review Request The St. Charles Police Department offers parking ticket recipients who had limited or not contact with the issuing officer the opportunity to communicate the circumstances of their parking ticket for the Department to consider when processing the parking violation.
  • Vacation Watch Request The St. Charles Police Department is pleased to be able to provide the service of checking your residence while you are away on vacation. Please be sure to review the conditions of this request prior to completing the request form.
  • Report a Drug or Crime Tip Concerned residents can submit crime or drug tips two ways: call the Drug & Crime Tip Line - 866-DRUG-COP (866-378-4267) or
    let us know electronically by selecting "learn more" and completing the form.
  • Overweight Truck Permits and Enforcement Apply for an overweight permit.
  • Traffic Enforcement Request The St. Charles Police Department actively responds to complaints of ongoing speeding problems and other traffic infractions that occur within the City. If you believe that there is a speeding or other traffic related issues in your neighborhood, let us know by selecting "learn more" and completing the form.
  • CARES Program The C.A.R.E.S. Program is a proactive, voluntary assistance program to assist the St. Charles Police better identify residents requiring a specialized response due to a diagnosed physical, emotional or mental health disability. C.A.R.E.S. allows a resident or family member to provide comprehensive information to assist officers when responding to emergency calls for service.
  • Snow Removal The City spreads salt & brine during ice storms, freezing rain, sleet or when 2” or less of snow has fallen. Plowing usually begins when 1.5” of snow has fallen and 2” or more has been forecast. The Snow Route Parking Ban is put into effect by the Police Department upon notification by the Public Works Division Manager that 2” of snow has accumulated and additional snowfall is predicted.
  • Report an Issue Create a service request for the City of St. Charles. Issues are handled during regular business hours. For emergencies or to file a report with the St. Charles Police Department, dial 911. Report an electric outage 24/7 to 866-444-0016. Report water main breaks or sewer backups to 630-377-4405. If call is after hours, please listen to voicemail prompts to leave a message to alert on call staff.
  • Report a malfunctioning streetlight Let us know about a problem with a streetlight. These request are added to the Streetlight Maintenance List. Streetlight repairs are typically addressed on Fridays.
  • Brush, Leaves, and Yard Waste Stickered yard waste is collected from April through November on your regularly scheduled refuse day. Brush is collected on specific dates from April through November; Leaves are collected on specific dates October through December.
  • Miscellaneous Licenses & Applications The City of St. Charles does not require general business licenses, however, specific types of business activity require a license. Specific Special Events may also require a license.
  • Community Clean-Up Day The St. Charles Community Clean-Up Day (formerly known as the Spring Clean Up Program) offers residents the opportunity to place unwanted items at the curb for pick up.
  • Code Enforcement Code Enforcement works with citizens to resolve issues that impact the quality of life in St. Charles, including violations of the Zoning Ordinance and Property Maintenance Code. Enforcement is accomplished by routine inspections of commercial and residential areas, as well as by responding to citizen complaints.
  • Building Permits Provide information and applications for building permits.
  • Power Outages City of St. Charles Electric Utility customers report an electric outage 24/7 to 866-444-0016. Please note: Call the outage hotline not the main City number or Public Works Department to report an outage.
  • Commercial Refuse Collection The City does not contract for collection of commercial refuse. Commercial refuse and recycling services are available through a number of licensed vendors with which businesses may contract independently.
  • Holiday Tree Pick Up Trees are picked up by Lakeshore Recycling Systems during the first two weeks of January. Trees collected during this two-week time period do not require a refuse sticker. Trees cannot be bagged and must have all ornaments, tinsel, lights and decorations removed from them.
  • Submit Autopay Enrollment Set up ACH/Electronic autopay directly from your checking or savings account. There is no fee with this form of payment.
  • Fire Department Forms Information on Fireworks Permits, Land Management Burn Permits and Fire Department Plan Review Transmittal.
  • Utility Permit Applications Electric, Water, and Stormwater permit applications
  • Police Department Forms Police Department forms for various service needs.
  • Refuse Collection City of St. Charles residents may choose to either purchase stickers or monthly subscription for garbage collection.
  • Jobs with City of St Charles, IL Our employees are a big part of what keeps St. Charles running smoothly—and always moving forward. We want you to join our team!
  • Licensing & Special Events The City of St. Charles does not require general business licenses; however, certain licenses may be required for certain businesses. Liquor licenses are managed by the Mayor's Office. The Mayor also serves as Liquor Control Commissioner.
  • Development Applications Community Development information regarding the review, approval and construction of private development in St. Charles.
  • Illinois Municipal Electric Agency (IMEA) IMEA presentations and meeting dates

Meetings & Events

Liquor Control Commission meetings

April 21, 2025

The Liquor Commission considers alcohol, tobacco, and massage license issues.

City Council Meetings

April 21, 2025

The City Council is responsible for establishing policy, passing ordinances, adopting the budget. The Mayor appoints the City Administrator and department directors with the advice and consent of the City Council. Other offices and vacancies are filled by appointment by the Mayor, with the advice and consent of the City Council.

Government Operations Committee meetings

April 21, 2025

The Government Operations Committee is a committee of the whole, meaning that all members of the City Council sit on this committee. As outlined in Title 2, Chapter 4 of the St. Charles Municipal Code, they discuss the following topics at meetings: municipal code, all legal suits or questions, liquor licenses, personnel manual, labor negotiations, safety manual/programs for employees, all financia

Government Services Committee meetings

April 28, 2025

The Government Services Committee is a committee of the whole, meaning that all members of the City Council sit on this committee.
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Welcome to St. Charles

Whether you live in St. Charles, work here, or are visiting, we know you will enjoy our city!

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Latest News

April City News

Published on March 31, 2025

The April issue of City News is out! Get info on Election Day voting, hydrant flushing, curbside collections, Earth Day programming, and more.

City of St. Charles to Offer Free Bagged Yard Waste Collection

Published on April 10, 2025

City of St. Charles residents can get a jump on spring yard clean up. For the weeks of March 24, March 31, April 7, and April 14, the City’s refuse contractor, Lakeshore Recycling Systems, Inc., will pick up yard waste in bags or rented toter bins on normal refuse collection days - no sticker required.

Brush Fire 4000 Block of Lincoln Hwy

Published on April 07, 2025

The St. Charles Fire Department responded to the report of a brush fire located in the 4000 block of Lincoln Hwy at approximately 10:21am. The first unit arrived on scene four minutes later and reported an active fire on an undeveloped wildland area of approximately 80 acres west of the Illinois Youth Center.

Structure Fire 400 Block of South 13th Avenue

Published on March 31, 2025

The St. Charles Fire Department responded to the report of a structure fire in a single-family home located in the 400 block of South 13th Ave. at approximately 6:41 pm on Sunday, March 30, 2025. The first unit arrived on scene three minutes after dispatch, reporting an external fire that had extended to the structure. The homeowner, who was home at the time, had been alerted of the fire by a pass
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City Highlights

Four weeks of free bagged Yard Waste Collection

Forward Together: The City's Vision for 2025

Community Garage Sale

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