New Residents

Welcome to St. Charles Mural

Welcome to the City of St. Charles!

We're so glad you're here! Here is some information to help you get settled.

General Contact Information

Call our main line (630) 377-4400 Monday through Friday from 8 a.m. to 4:30 p.m. to ask questions, request services or report non-emergency situations. Here is our complete contact directory, or you can submit a request online.

City Utilities

The City of St. Charles provides electric, water, sewer, and refuse services to residents. Contact the Utilities office at 630.377.4426 to start these services and for information about starting other services provided by outside companies (gas, cable, etc.). More information about starting utility services is here.

Getting Around

We have online maps to help you find historic landmarks, trails, parking, ward boundaries, and other areas of interest. Check them out in our Map Gallery

Your Elected Officials

Here is contact information for elected officials.

Voting and Elections

Find out more about elections and voting in St Charles.

My Property Info

Enter your address in My Property Info to find out what City Ward you reside in and who your Alderperson is; your refuse, yard waste and recycling pickup days, and other vital information you need to get to know your new community.