Account balances are updated once per day. Payments made before noon will be reflected on your online account site within 24 hours. Payments made after noon will be reflected within 48 hours.
How often is my utility account balance updated online?
Help topic
Utility Billing Division
2 E. Main St.
St. Charles, IL 60174
(630) 377-4426
utilitybilling@stcharlesil.gov
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